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Correct bank details

Your bank details are verified by our financial staff. If additional documents or changes are needed, they will contact you through various AGM invitations. Below is a list of these notifications with examples for corrections.

Correct business partner

Your legal entity is part of your bank details. During validation you might receive an AGM notification asking you to change the legal entity. Click Correct your bank details.

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Click the Bank details tab in your claim:

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and scroll down to the bank account you’ve been asked to modify. Click Edit  in the Business partner section.

The Edit Business partner form appears. Apply the requested modifications then click Modify.

A list of the bank accounts you introduced to AGM is displayed. Click Select below the bank account that you want to submit for validation.

This is important because your claim will only be processed after you’ve clicked Select.

Correct bank account

Your bank account details are currently being validated. You might receive an AGM notification asking you to correct and resubmit them. Click the link Correct your bank details.

Correct and resubmit

The link Correct your bank details takes you to the Bank details tab in your claim. 

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Scroll down to the bank account you’ve been asked to modify. Click Edit in the Bank account section.

click Edit bank account

The Edit bank account form appears. Apply the requested modifications, for example upload a recent bank statement or upload a signed financial information form, then click Modify.

The list of the bank accounts you introduced to AGM is displayed. Click Select below the bank account that you want to submit for validation.

 This is important because your claim will only be processed after you’ve clicked Select.

Click Next steps: Travel details to fill in further details about your claim.

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Provide new bank details

Sometimes it is not posible to change information in bank details that you submitted. In that case the financial staff will ask you to add new bank details:

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The link Provide new bank details will bring you to the Bank details tab of your claim. Scroll to the end of your bank account list and click on the button +Add new bank details.

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 Request for derogation

The EC financial staff might contact experts of an administration or organisation in respect to their derogation (permission) for the use a personal bank account:

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The link Correct your bank details takes you to the menu below. Click Submit derogation, to upload a new derogation.

Click Upload file(s) and upload the derogation document. Click Confirm.

Upload derogation

The blue information bar informs you that the bank account is now submitted for validation with the new derogation.

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